Frequently Asked Questions
Everything you need to know about your Liberty Puzzles fashion experience.
What materials are used in your apparel collections?
We prioritize premium, sustainable materials including organic cotton, recycled polyester, and ethically sourced wool to ensure both comfort and longevity in every piece.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers, while international customers are responsible for return shipping costs.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the best results.
Are your manufacturing processes ethical?
Absolutely. Liberty Puzzles partners exclusively with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced labor.
Can I modify or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.